
$250 Digital Gift Card
Treat a special someone to the ultimate gift – a Rainbow Sounds Gift Voucher
Our digital gift cards make a great gift for anyone who would love to explore the wonderful world of crystal singing bowls. The gift cards are redeemable for any products on our website, as well as our workshops and online training.
Features:
• Redeemable on our website (rainbowsounds.co) for any Rainbow Sounds products or workshops
• Digital gift cards are emailed to you immediately after purchase. You can print this out as the gift to give. The gift card is provided with unique gift code for the recipient to redeem.
• Valid for 3 years
To redeem a gift card:
Simply enter your unique code (found on the emailed digital gift card) at the checkout page.
Gift cards can be used more than once provided there is still a balance on the card.
Shipping Time
Location | Shipping Time* |
Australia (metro) | 3-10 business days |
Australia (regional) | 6-15 business days |
Australia (rural) | depending on location |
New Zealand | 5-15 business days |
USA & Canada | 8-15 business days |
UK | 8-15 business days |
Singapore, Japan, Hong Kong | 8-15 business days |
All Other Locations | varies depending on location |
*Approximate times only. Unfortunately, unexpected delays can happen that are out of our control so shipping times cannot be guaranteed.
Shipping Costs
Shipping cost is automatically calculated at the checkout page, and is calculated based the size, weight and location of your order.
If no shipping cost is available for your order at the checkout page, please get in touch 🙂
Tracking
Tracking numbers/links are provided via automated emails from our system once your order has been dispatched.
Australia and NZ orders are delivered via Australia Post, Startrack, Couriers Please or Aramax.
All international orders are delivered by Air.
Shipping Insurance
Rainbow Sounds pay for the first $100 worth of cover. If you wish to add insurance for your delivery, please request this before you order as additional costs will need to be added to your order.
If an item arrives broken, you need to log a claim with us within 3 business day of the delivery being signed or accepted (see below).
Returns & Exchanges
We do not accept returns or exchanges. For manufacturer's defects, we offer exchanges within 7 days of receipt of goods.
You must provide proof of purchase and the item must be unused and in the same condition that you received it. It must also be in the original packaging.
Damaged Bowls in Transit
If your bowls arrived damaged from transit, you'll need to log a claim with us within 3 days of the delivery being signed or accepted.
How to log a claim:
1. Take a photo of the box to show damage
2. Take a photo of the broken bowl in the box before removing it
3. Take a photo of the courier slip addressed to you
4. Email all images with your original order number to customer@rainbowsounds.co
5. In your email give any extra detail you can.
Waiting time for claims is 3-6 weeks – this is the time the courier takes to process claims. Your claim is with the courier and not with Rainbow Sounds, we just help facilitate it.